Microsoft Copilot isn't a single product but an umbrella for multiple AI tools. The Copilot that writes a document in Word and the Copilot that writes code in GitHub are under the same brand but are different products. In this article we'll examine the main branches of the Copilot family and which one is useful in which business scenario.
01. Branches of the Copilot Family
The 4 most important branches in enterprise scenarios:
- Microsoft 365 Copilot: AI inside Word, Excel, PowerPoint, Teams, Outlook
- Copilot for Sales/Service: sales and customer service inside Dynamics 365
- GitHub Copilot: software development
- Copilot Studio: building your own AI agent
02. How Does It Work?
Copilot produces answers with a large language model (GPT-4-based) by accessing the company's data ("grounding"). The critical point: the data isn't used to train Microsoft's base model — the enterprise contract guarantees this.
03. Microsoft 365 Copilot Price
~$30/month per user (annual commitment) or ~$360/year per user. This is added on top of the M365 license; it can't be bought standalone.
04. Enterprise Evaluation
ROI is hard to measure, but the typical gains: 4-10 hours of time savings a week (Word/Excel/PowerPoint), meeting summaries, email drafts. A clear productivity increase is observed in knowledge-work-heavy teams.